Our contracts range from 12 to 60 months. The monthly fees displayed on our pricing page are based on a 36 month term.
A cloud-based system is a phone system delivered over the internet. The main benefit of a cloud system is that it can greatly reduce business telephone costs and provide added flexibility. Read our Full VoIP guide here
Our technical support team can be contacted Monday to Friday 9am – 5.30pm on 0207 058 1202, or by email on firstname.lastname@example.org.
This can be managed through our Apex telephone suite interface or by submitting a support ticket to email@example.com.
Yes, you can do this by contacting our support team on 0207 058 1000. Alternatively, you can contact your account manager and they will be of assistance.
Yes, but keep in mind that international calls are NOT included within our call bundles and are charged separately (PPM). It’s advisable to inform your account manager if you’re likely to generate international call traffic so they can provide a rate list.
Yes, both the mobile and PC application can be used alongside your HD handset. This means that if you’re working remotely, you will be contactable once the application is turned on and you’ve connected to the internet.
You can access your voicemails by dialling a short code on the IP handset or, alternatively, voicemails can be sent to your email address via WAV or MP3 file.
Yes, you can. We can also supply you with ADSL & Fibre broadband. Please call 0800 055 7272 and we will be happy to assist you with pricing and time scales of deployment.