Apex Cloud Telephony Features

Apex Cloud Telephony features will provide your business with a professional, easy to use and flexible phone system.


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Features To Cover All Your Communication Needs

Call Forwarding

Forward 01, 02, 03 numbers to a mobile or even a softphone application

VM Email

Retrieve voicemails via MP3 or WAV file to your email address

voip voicemail


Create a voicemail for each user. Retrieve voicemails online, on your handset or via email

voip conference calling

Conference Calling

Create conference rooms for an unlimited number of users

Out of Office

Set up a voicemail for outside of working hours and amend dates and times via our web portal

voip call recording

Call Recording

Record calls on demand and download or receive audio files via email

Advanced VoIP Call Reporting

Apex Cloud Telephony comes complete with advanced real-time call reporting to ensure you stay on top of your company’s communication.

You’re able to view inbound and outbound calls, agents, call queuing, direct dial in numbers (DDIs), as well as filtering and exporting your data into a format that suits your needs.

VoIP System

Ring Group

Enable multiple phone users to receive incoming calls

Music on Hold

Create bespoke music or messages for callers on hold

voip portal

Web Portal Access

Manage extensions, create call groups or view call statistics online via our user friendly portal

voip routing

Time Based Routing

Create call groups and voicemails to apply during certain times

voip softphone

Mobile App

Make and receive calls with call features via our user friendly mobile application

Hunt Groups

Set up call handling to move incoming calls onto the next user


Create bespoke system menus and call filtering for departments

Call Queues

Accept and queue extra phone calls than your team can handle

PC App

Replace your handset with our easy to use PC application using a headset

WHY CHOOSE Apex Cloud Telephony

voip phone system installation

Easy Installation

Installation of the Apex Cloud Telephony VoIP system is quick and easy. The phones are configured prior to delivery, ensuring you have a painless installation process.

voip phone system costs

Reduces Costs

Apex Cloud Telephony VoIP System significantly cuts down on the cost of domestic and international calls compared to traditional phones, plus when customers and colleagues call you, they only pay local rate, rather than higher international rates.

voip telephpne system flexibility

Added Flexibility

Apex Cloud Telephony VoIP system puts you in complete control of all inbound and outbound calls, and scheduling calls around your businesses’ working hours.

voip scaleability


Our VoIP System is completely scalable for your business needs and new handsets can be added within 72 hours.

secure voip

Fully Secure

Our VoIP system is a more secure method of making calls than using a traditional analogue telephone. This modern system has standardised encryption protocols that make your calls and data more secure than ever before.

voip connected

Always Connected

Distance and location have no impact on our VoIP system. Whether you are calling the other side of the country or the other side of the world, if you both have an internet connection then communication is possible.

Get A Free Quote

Receive a free quote today for our VoIP Phone System. Our helpful team can help find you the perfect VoIP solution for your business, whatever your requirements.

or call us on 0800 055 7272

View our wide range of VoIP handsets